General Contractor Reference Letters
Premier Home Impovement, LLC
How our customers describe Premier as a General Contractor...
"I can honestly say that we would not have a new roof if not for the "Premier's thorough understanding of the insurance industry... We felt as if we were the most important clients they were servicing at the time, and they delivered on EVERY promise they made"--Plymouth, MN
Do you wish you could know beforehand if you have hired the right General Contractor?
"Pleased" and "Impressed" Customer, Jeff Bipes writes:
"On May 31, 2008, our neighborhood, as well as others, were hit by the hardest thunderstorm and hail storm this area has seen in many years. After the storm, we went outside to asses the damage. Tree limbs were down, and some trees were stripped of their leaves. Many screens on our house were shredded to bits, the siding was damaged, the deck sustained damage. Although our roof was damaged, and there were obvious corners of shingles torn off, it was difficult to asses the over-all damage from the ground.
The next morning, there were a plethora of construction trucks already canvassing the neighborhood, looking to help out the residents with their damage repairs. We were inundated with many construction companies wanting us to sign with them on the spot to do our work.
I immediately contacted my insurance company the next business day, and filed an initial claim. In the days that followed, my wife and I listened carefully to the construction managers we spoke with regarding how to best asses and categorize my damage, and how to interact with the insurance company. We were skeptical of some claims promising us no out-of-pocket monies would need to be spent, or some that told us they could reimburse us our deductible fee.
It didn't take us long to decide on a qualified, low-pressure, straight-talking construction company, Premier Home Improvement. John and Allen worked closely with us, calmed our fears, and told us straight out how they would approach our repairs. After our initial consultation with our insurance company, Premier took charge and worked directly with the adjusters and claims people with our insurance company. There were 3 separate inspections by insurance agents and Premier that resulted in complete re-siding, a new roof and a completely re-built deck for our home. We were very pleased with the work John and Allen did to facilitate this for us.
Our repair job was detailed for us, and laid out in a precise chronological order. We knew exactly what steps were going to take place and when. All work was completed in a timely manner, and all work crews were professional, prompt, courteous, and cleaned up all their work as each step in the process was completed.
We very much appreciated the involvement by John and Allen in guiding us through this somewhat traumatic experience. We were more than pleased with the results, we were simply ecstatic as to how it all came out. Our home has a complete new look to it with all new, modern and very stylish materials used to enhance the over-all appearance. There were many crews out in our neighborhood this past summer, and many homes had similar work done. Our neighbors all made very positive comments regarding how well our new home now looks, and how well our crew worked to make this a pleasing and comfortable experience for us. We would certainly look to Premier once again for any of our home repair or remodeling needs."
--Jeff and Anne Bipes, 10605 52 Ave N Plymouth, MN 55442 763-218-7710
Customer, Karla Forde writes: "We appreciate the attention to detail"
May 5,2010
"To Whom It May Concern:
It is our pleasure to recommend Premier Home Improvement to any future customer. Chad Ricksham built our home in 2003 and we have hired Chad Ricksham for a few remodeling projects between 2003 and 2010.
The latest project that we did was finishing the last two rooms in our basement in March of 2010. Wehired "Premier Home Improvement's" Chad Ricksham to do the work. We would like to take a moment to let you know that we are very pleased with your work and appreciate the attention and detail that you put into finishing our home and making sure everything was done properly.
Perhaps the best part of our experience with you as our builder is that now we are fortunate enough to count you among our friends. If we ever have need for additional work, there is no question we would call."
--Scott and Karla Forde, 17875 Elgin Street Elk River, MN 55330
Customer, Mark Steele writes: "The entire project was done quickly and professionally"
"John,
I wanted to thank you once again for all the help you provided and the work you have done on my home to repair the hail damage. Everything turned out even better then I had expected. As I had told you, I was getting all kinds of calls and people knocking at my door who had crews that came from all over the country chasing storms. It was nice to be able to use a local company that would be there after the job was completed, just in case something had come up. The entire project was done quickly and professionally. It was just as you had promised.
It was also nice to see someone who would actually work side by side with my insurance adjuster. You found damage that neither he nor I was able to see until you pointed it out. That sure helped make things go a lot smoother, as everything was able to get completed at one time, without having to go back to my insurance company again later.
I will not hesitate to call you the next time I need any work done. In the meantime, I would be more than happy to recommend you to my neighbors and friends. I know they will be as pleased with your work as I was. If you have anyone who would like to hear directly from one of your customers, please feel free to give them my name, I would be happy to recommend you and your company. "
--Mark Steele, 1007 Lexington Ave. N New Prague, MN 56071
Customer, Dan Kohout, writes: "The workmanship is excellent"
"Chad Ricksham, of Premier Home Improvement has conducted the following improvement/remodeling work on my home:
- Built a 24 x 14 maintenance-free deck. My family loves it!
- Built a concrete patio with retaining wall which wraps around my garage.
- Finished my basement ceiling, which is a two-tone knock down.
- Laquer-sprayed my ¾” black ash tongue and groove in my basement (with that kind of material cost, I needed a professional!)
- Re-sided two sides of my house following a hail storm (which included re-structuring the poor workmanship of the original framing company).
Each job was completed to perfection. I fully endorse any work that Premier Home Improvement is involved with. The workmanship is excellent."
--Dan Kohout, Boston Scientific Interventional Cardiology Quality Manager, Top Assembly Laser 763-913-2798 Tel: 763-255-0781
Customer, Roger and Molly Krueger write:
"Premier is an outstanding contractor"
"Our whole neighborhood was severely damaged by the May 2008 hail storm (our house had damage to the roof, siding, deck, and windows). We met with many contractors, many local and some from out-of-town, to discuss how best to handle our claim before we contacted our insurance company. We decided that it was best to choose a contractor to represent us and meet the insurance company at our home. We chose John and Allen Labatt from Premier to repair our home and work with our insurance company because of the confidence they instilled in us that they had the insurance industry knowledge to handle the claim.
We were very happy with their attention to detail at the adjuster meeting and also with the quality and speed of their crews in bringing the exterior of our house back to new condition. Premier Home Improvement is an outstanding contractor, and I highly recommend them to anyone who needs a quality, local company to repair their storm damaged home with insurance claims expertise."
--Roger and Molly Krueger, 10585 52nd Ave, Plymouth, MN 55442 612-991-3062 March 15, 2009
Customer, Lila Burkness writes: "[You] went the extra mile"
"Gentlemen, I want to take this opportunity to thank you for rescuing me. During a troubling time in my life I feel the angels had sent you to my doorstep. With so many homes in our neighborhood damaged by the hail storm, you proved to be an answer to a prayer.
You worked with my insurance company and took a heavy load off my shoulders. I know John went the extra mile in making sure my damaged property was replaced to my satisfaction.
In speaking with the workers they held you in high regard and I knew I could rely on you to do your best for me. The professionalism and concern your company had for me proved that "Minnesota Nice" is still in existence here.
Many thanks again for helping me. I know I can call on you if I need a trusting friend to help me. I wish you both much success in the years ahead."
--Lila Burkness, Elk River, Minnesota (763) 441-0697
General Contractor Reference List
For your convenience, we have included a list of customers happy to share about their experience with Premier as their General Contractor.
Premier General Contractor Services Menu:
General Contractor Remodeling
As a General Contractor, Premier is knowledgeable about every facet of home construction and maintenance. We offer unique remodeling services and ideas.
General Contractor Roofing
A quality roof is your first line of defense against the elements. Do you want a General Contractor who knows roofs? Look no further than Premier.
General Contractor Siding
Our exterior work includes siding services. We can give expert advice on how your siding choice affects the look of your home and offer expert installation services.
General Contractor Additions
Now is the time to enhance your living space with the an addition perfectly designed for your home. We are a General Contractor with the ideas and expertise to actualize the dreams you have for your home.
General Contractor Windows
Not just any contractor should be entrusted with your window project. Premier takes great care to provide you with the ultimate in window selection, service, and installation.
General Contractor Storm Damage Services
The key to receiving a fair insurance settlement and expert repair work is hiring the right Storm Damage Contractor to represent you.
General Contractor Homes Gallery
Not every General Contractor knows the ins and outs of building homes, but we do! See a sample gallery of homes under construction and completed homes.
General Contractor Services Gallery
As a General Contractor, we are able to provide you the most extensive list of services around. And with our unbeatable customer service, we offer the best all-around experience in the industry.

